in accordance with the EU General Data Protection Regulation
Created on: May 16, 2018
The privacy of your personal data is of utmost importance to us; that is why we strive to comply diligently with the provisions of the EU General Data Protection Regulation (GDPR). We vow that data entrusted to us will be fully protected.
What personal data do we collect from the people that e-mail us or visit our website?
When sending an e-mail, you may be asked to enter your name, e-mail address, phone number, or other details for us to be able to help you the best way possible.
When do we collect information and how long do we keep it?
We may collect information from you when you place an order, subscribe to our newsletters, fill out a form, visit our shows, give us a phone call, enter information on our website or provide us with feedback on our products or services and connect to our social media account. We might also collect information available from your websites.
Your information will be kept until you request them to be removed.
How do we use your information?
We may use the information we collect from you in the following ways:
• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested in.
• To allow us to provide a better service.
• To send periodic e-mails of technical or sales in nature to keep you updated about our innovation.
• To follow up with you after correspondence (email, phone call or meetings).
How do we protect your information?
Your data security is very important to us. To protect our customers’ personal data, we have designed and imposed technical and organizational measures to ensure the security of our systems.
Data protection policies are in place to prevent unauthorized persons from gaining access to data processing sites that process and use data, prevent data processing system from being used without authorization and to ensure that persons authorized to use a data processing system have access only to the data they are authorized to access, and that data cannot be read, copied, modified, or removed without authorization during processing, use and storage.
Data processing policies ensure to perform checks to establish whether and by whom data has been entered, modified, or removed in data processing system, ensure that personal data processed on behalf of a customer is processed in strict accordance with the General Data Protection Regulation.
We use SSL Certificate. It is a standard security technology for establishing an encrypted link between a server and a client. We typically use it in our server, website, or a mail server.
We host our own data and have assigned internal safeguards to assure security and continuity of our business processes.
We do not sell, trade, or otherwise transfer your Personal Data to outside parties.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Rights of the Data Subject:
The EU General Data Protection Regulation gives the users the right to:
• Ask when we start processing your information.
• Correct any of your information.
• Ask for deletion of your personal information.
• Restrict us from storing your personal information.
• Ask for notification regarding corrections and deletions of personal information.
• Ask to retrieve personal information in machine-readable format.
• Unsubscribe to our newsletter at any moment you want.
You can exercise any of your rights by using our Access Request Form.
In case of a data breach
In accordance with EU General Data Protection Regulation, we will notify you and the supervisory authority not later than 72 hours after having become aware of a personal data breach. Rest assured we will provide you with the full detail of the incident and work to prevent it from ever happening again.
Att: Marketing Department
Dah Sing Life Building
99 Des Voeux Road Central, Hong Kong
Tel: +852 2127 0699
What are Cookies?
Cookies are small bits of data stored on your computer by websites you visit. They are monitored by webmasters to keep track on what information on our website is being used.
Not all Cookies are created equal
There are several types of cookie. Each type has different implications for your use of the website and for your privacy.
Strictly Necessary Cookies are essential for carrying out some voluntary web-based transactions e.g. sending product inquiry or support requests. Cookies defined as ‘Strictly Necessary’ are not used to gather information that could be used to advertise products or services to you.
Performance Cookies collect information about how you use our website e.g. which pages you visit, and if you experience any errors. These cookies do not collect any information that could identify you. All the information collected is anonymous and is only used to help us improve how our website works, understand what interests our users and measure how effective our advertising is.
Using our site indicates that you accept the use of ‘Performance’ cookies.
In common with many websites, these cookies are managed by Google Analytics. Google does not use the cookies for any purpose other than those discussed above. Google Privacy Statement
We DO NOT use Targeting Cookies that link to third-party services such as social networks or advertising agencies.
YOU ARE IN CONTROL
You can accept, restrict or block the placement of cookies on your computer by adjusting your web browser preferences. You can also delete any existing cookies from your computer.
*Please note that turning off all cookies may interfere with some of the functionality of the site.
The English version of this Privacy Notice shall govern in the event of any conflict with or substantial translation changes into a non-English language.
Romà Piera i Arcal, 8
08330 Premià de Mar (Barcelona)
Main Multilanguage Tel:
+34 937 549 526
Alternative Direct Tel:
Français: +33 1 76 64 12 87
English: +44 1905 887845
Fax: +34 937 549 687
11th Floor Dah Sing Life Building
99 Des Voeux Road Central
Tel: +852 2127 0699
808 Citystate Centre Building
709 Shaw Boulevard
1600 Pasig City
Tel: +63 2 696 6965 / +63 2 696 6978
Fax: +63 2 696 6159
769 N.Overland Trail
Fort Collins, Colorado
Tel: +1 970 237 5046